Frequently Asked Questions
Everything you need to know about your Chirp™ experience.
How do I determine the right size for me?
We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for a more relaxed fit or sizing down for a tailored look.
What is the Chirp™ return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your process.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but usually range from 7-14 business days.
Are your fabrics sustainably sourced?
Yes, at Chirp™ we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel™ to reduce our environmental footprint.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You have a 30-minute window after checkout to cancel or edit your order through your account dashboard.
How should I care for my Chirp™ garments?
To maintain the longevity of your clothes, we recommend washing in cold water with like colors and hanging to dry. Specific care instructions are located on the inner label of each piece.